We ship worldwide. 7-day return policy. Free standard shipping on all orders over $400.

  • hotline: +1443 593 47581

F.A.Q

SHIPPING INFORMATION

Yes. We are currently shipping to more than 100 international countries including Australia, Austria, Belgium, Canada, Denmark, Finland, France, Germany, Iceland, Ireland, Israel, Italy, Japan, Netherlands, New Zealand, Norway, Spain, Sweden, Switzerland, the United Kingdom and many others.

Tracking your order is simple and easy to do. We will send you an email letting you know once your order has shipped. You can log into your WP account and find all your order information. Click on “My Orders” and click on “View Details” and you can click on “Track” to find out where your package is. You can also submit a ticket to find out about your order.

Here at Lustria, we take pride and strive to make sure all packages are delivered in a timely manner. You should receive your order within 6-17 business days depending on what state you reside in from the date your order was placed. For more information on shipping please refer here. You may also track your order once it has shipped by signing into your WP account and clicking the “My Orders” button.

ORDERS AND RETURNS

1. Check your shopping cart. Check over the items listed in your shopping cart. …
2. Visit Ship, Bill and Pay screen. Make sure you’re logged in to your account. …
3. Review your order. You will now see a display of your order information and your complete cost, including shipping and tax. …
4. Get your receipt.

Please select this button, you will then be asked to confirm your cancellation request. To continue cancelling your order select ‘CANCEL ORDER’ again. If you do not wish to cancel your order, select ‘No, return to order’. Once an order is cancelled, we cannot undo this.

If you require any further information, feel free to contact us using our email: info@crystalmethsuppliers.com